Training & Certifications

Below is a list of my training and certifications.

Connectwise –

  • Company Fundamentals
  • Configurations Fundamentals
  • Contact Fundamentals
  • Essentials
  • Fundamentals
  • Knowledge Base Fundamentals
  • My Account Fundamentals
  • Orientation
  • Product Essentials
  • Service Board Fundamentals
  • Service Ticket Essentials

CCH Training Team –

  • Business Writing: The Fundamentals
  • Lotus Notes Certification Series
  • Microsoft 2000 Professional User Fundamentals
  • Organizational Skills: Managing Information
  • Up and Running Certification Series

Skillsoft –

  • Additional Active Directory Roles in Windows Server 2008
  • Cisco ICND1 1.1: Network Fundamentals
  • CompTIA A+ 220-801: Configurations, Displays, Connectors, & Peripherals
  • CompTIA A+ 220-801: Networking Technologies
  • CompTIA A+ 220-802: General Troubleshooting
  • CompTIA A+ 220-802: Introducing Microsoft Windows
  • CompTIA A+ 220-802: System Troubleshooting
  • Computer Ergonomics
  • Configuring Hardware and Applications in Windows 7
  • Configuring Network Connectivity in Windows 7
  • Deploying Windows 7
  • Emergency Response and Spill Control (HAZWOPER)
  • Getting Started with Project 2016
  • IT Security for End Users: IT Security Fundamentals
  • Leadership Essentials: Communicating Vision
  • Lotus Notes 6 End User: Using Notes and Notes Mail
  • Managing and Troubleshooting Desktop Storage and Settings
  • Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon
  • Microsoft Windows 8 – Configuring: System Management and Recovery
  • Social Networking for Users
  • Systems Security Certified Practitioner: Security Operations
  • TestPrep 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • TestPrep 70-272 – Supporting Users and TroubleshootingDesktop Applications on a Microsoft Windows XP Operating System
  • Windows 8 – Configuring: Optimization and Performance
  • Workplace Basics and Etiquette
  • Workplace Safety